My Spy
Phone monitoring app for parental control
Remotely monitor SMS, calls, GPS location, routes, messaging apps, web browsing and other activity of your kids on all smartphones and tablets
My Spy
Remotely monitor SMS, calls, GPS location, routes, messaging apps, web browsing and other activity of your kids on all smartphones and tablets
You can find our site in the Official Digital Archive here!
Select one of the My Spy subscriptions and fill out the order form. Complete your payment and check your email for further instructions.
Download My Spy and install it on the target device.
*Please note: Premium features require rooting target Android device.Log in to personal My Spy Control Panel to start monitoring messaging apps, GPS location, multimedia content and any other activities taking place on the monitored device.
If any questions left
My Spy collects data from the device and displays it in the Control Panel which you can access from any browser. To start using My Spy, you need to check the compatibility of the device you’d like to monitor, choose the subscription plan and proceed with the purchase. After that you receive an email with the login and password to your personal Control Panel. Log in to your Panel to find the installation instructions. To install the My Spy app you’ll need to have a full authorized physical access to the target device. Launch the target mobile phone's browser, type in the link for downloading the My Spy app and continue with the installation. By installing My Spy, you confirm your intention to use this software legally, i. e. you install My Spy on your own device, the device of your underage child or the owner of the device agrees to be monitored.
The My Spy software is created for parents to help them supervise the online activity of their children. It is absolutely legal to use My Spy if:
- You own the device monitored and the person who uses it is fully aware of it
- You monitor the device of your minor child
Keep in mind that you are solely responsible for the use and misuse of the My Spy app. It is also your responsibility to determine which disclosures, notifications, or agreements may be necessary in your jurisdiction, as applied to the specific facts and circumstances under which you want to use My Spy. In case of having any unresolved issues or questions regarding the legal use of My Spy parental control app, please contact your legal counsel. My Spy cannot provide legal advice.
As soon as the payment is confirmed (you receive a confirmation email from the billing company) you need to check your inbox for the welcome email from My Spy. Make sure you check both Inbox and Spam folders. The welcome email contains the link to your personal web Control Panel (data storage) and Login credentials. Simply follow the link and login to your Control Panel where you will find an Installation Wizard. It will walk you through the installation process and help to set up a new device.
No, the product won't be delivered. My Spy is an online service and information from the monitored phone will be displayed in the Control Panel in your client account.
One subscription plan allows you to monitor only one device. If you want to monitor 2 mobile phones at a time, you need to purchase two subscriptions.
Yes. As many times as you wish.
You can set up My Spy remotely only on the iOS running device. You will only need to get iCloud credentials of the target device and enable iCloud backup on the iOS device you intend to monitor. To install My Spy on any Android device, a physical access is required.
You can't install My Spy without physical access to the Android device. In case 2-factor authentication is enabled on the target iPhone or iPad, you will also need to have direct access to the device to set up the My Spy app.
No. And no other service can, so beware of cheaters.
Yes. My Spy monitoring software works regardless of the cellular carrier network or the location of the target device and is compatible with all service providers (carriers). However, My Spy requires Internet connection to transfer data to your personal account (Control Panel - your account that will be created after purchase). So make sure the target device is connected to Wi-Fi network or has a mobile data turned on.
No.
No.
Yes. You will receive a notification, when app will be removed from the target device.
No.
Place the order and log in to your Control Panel with login credentials provided in welcome letter. Follow the instructions in your Panel to download and install the app. If you want to use Premium My Spy features, you will need to root your device. Rooting is not complicated and support team can help you with that.
No installation is required for iOS. You need to provide iCloud account credentials of the target device you intend to monitor. Once you enter the iCloud credentials in your Control Panel, My Spy will link the target iOS device with your personal My Spy account and start retrieving data directly from the cloud. Physical access to the iPhone may be required in case 2-step authentication is enabled.
Yes.
Yes.
Once My Spy is set up on the monitored device and is connected to our server, the information will be automatically displayed in your personal Control Panel that can be accessed from any browser.
Using My Spy No-Jailbreak solution, you receive information within 24 hour since the latest back up has been done. Usually it takes that much time because backups can reach up to few gigabytes and it depends on Wi-Fi connection quality. If you have My Spy on an Android, you can expect to receive updates based on the Update Interval you have selected. The Update Interval specifies how often My Spy is connected to our server and transfers information directly to your Control Panel. When manually adjusting Update Interval in your Panel, please note that short update intervals (less than 10 min) may consume battery life considerably. Sometimes it can take up to 24 hours to receive all updates especially if the phone constantly uses 3G/4G connection which is not very stable and always depends on signal strength.
If you suspect that My Spy is illegally installed on your device, you can uninstall it using the following instructions:
iOS devices: To remove the My Spy app from the iOS device of your child, contact our Customer Support and they will unlink target iOS device from your My Spy account. Then you should change the iCloud password and enable two-factor authentication.
Android devices: Go to Phone Settings > Security > Device Administrators > Update Service > Deactivate > Get back to Settings > Apps > Update Service > Uninstall
We offer four levels of My Spy technical assistance:
Free service for Basic subscription users: e-mail support, live chat assistance.
Free service for Premium subscription users: e-mail and live chat assistance.
Phone Support – paid personalized customer assistance in addition to free assistance options. Get access to 24/7 phone support, step by step installation guide, and more!
mAssistance - paid VIP rooting assistance, installation of My Spy with Team Viewer, features setup and 24/7 technical assistance over the phone, in live chat and email support.
The phone support and mAssistance services are optional and non-refundable.
